Duty Manager – Location: Muckross Road, Gleneagle Killarney
Responsibilities
Operational Oversight
Lead early and late Duty Manager shifts, ensuring smooth and efficient hotel operations
Work closely with departmental managers to ensure all areas are open, staffed, and delivering the high standards expected by our guests
Guest Care
Engage with guests throughout the hotel, resolving issues promptly and professionally
Maintain a proactive, guest‑centric approach to service and problem‑solving
Compliance & Reporting
Conduct daily fire walks and safety checks
Complete daily operational reports and ensure compliance with hotel policies and procedures
Teamwork & Event Support
Collaborate with the wider team during large-scale or complex events
Support different departments when required to ensure seamless service delivery
The Ideal Candidate
Minimum 2 years’ experience as a senior supervisor or manager in Food & Beverage, or as a Duty Manager in a smaller property
Proven experience working in high‑volume events, hospitality, or F&B operations
A Level 7 qualification (or equivalent) in hotel management, tourism, event management, or a related discipline
Strong interpersonal and communication skills, with the ability to work confidently with multiple stakeholders
Adaptable, energetic, and comfortable working in a fast‑paced, dynamic environment with varied guest profiles
Our Commitment To Diversity & Inclusion: We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We welcome applicants of all backgrounds and identities and are dedicated to providing reasonable accommodations throughout the recruitment process and employment lifecycle. If you need a reasonable accommodation—whether related to disability, accessibility, or another individual need—simply inform us. We’re happy to make adjustments so you can interview comfortably.
Closing Date: Saturday 13th June 2026 | Contract Type: full-time | Salary: Based on Experience
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