At Dean Group, we design and operate hotels that are rich with character and rooted in culture - from our flagship The Dean hotels to one-of-a-kind independents.
Born in Dublin, we've grown into a global collection spanning Europe and the US.
Our spaces are shaped by personality, not playbooks, and our people know that genuine hospitality comes from warmth, not scripts.
We currently have a vacancy for a strong, Food and Beverage Supervisor to join the team in The Dean Cork
This role will require flexibility to work various day and evening shifts throughout the week.
The ideal candidate will be very experienced in front of house in restaurants and unfazed by very busy services.
Key Areas
Overseeing daily restaurant operations to ensure exceptional guest service
Leading and developing the front-of-house team
Ensuring food quality, presentation, and timely pass expedition
Managing reservations, guest experience, and dining ambiance
Ensuring compliance with health, safety, and service standards
Job Purpose
The Food and Beverage Supervisor plays a key leadership role in the smooth daily operation of our premium lifestyle hotel's restaurant.
This position is essential to delivering a consistently excellent guest dining experience while supporting and motivating the front-of-house team.
With a focus on guest satisfaction, quality control, and efficient service delivery, the Restaurant Supervisor manages floor operations, coordinates closely with the kitchen and bar, and ensures a welcoming, professional dining environment.
Key Deliverables
Team Leadership & Staff Management
Supervise the front-of-house team to uphold service standards and hotel policies
Manage floor operations for lunch, brunch, and/or dinner shifts
Support recruitment, onboarding, and ongoing training of service staff
Allocate tasks during service and provide real-time support and feedback
Lead by example to foster a collaborative, professional team culture
Guest Experience & Service Excellence
Welcome and seat guests, ensuring attentive and personalised service throughout their visit
Handle guest queries, feedback, and complaints with professionalism and empathy
Monitor dining room atmosphere, including lighting, music, and cleanliness
Ensure consistent service delivery in line with the hotel's brand standards
Assist in the delivery of food and beverages when required during peak service
Operations & Shift Management
Coordinate closely with kitchen and bar teams to ensure seamless service and timely pass expedition
Check food quality, presentation, and completeness before dishes are served
Manage reservation systems and table plans (e.g., OpenTable) to optimise flow and efficiency
Operate POS systems (e.g., Micros) and manage end-of-shift cash reconciliations
Maintain awareness of daily specials, menu changes, and guest preferences
Quality Control & Compliance
Uphold hygiene, health, and safety standards in line with local regulations
Conduct regular floor inspections and report maintenance or cleanliness issues promptly
Monitor inventory levels and assist in stock control as required
Ensure compliance with operational procedures and service protocols
Preferred Experience
2+ years of experience in a supervisory or managerial role within a hospitality setting
Strong leadership, delegation, and interpersonal skills
Calm, confident, and solutions-focused under pressure
Hands-on and proactive approach to team and guest engagement
Experience with reservation and POS systems (OpenTable, Micros preferred)
Flexibility to work evenings, weekends, and public holidays
Benefits:
Global discounted staff room rates across the group
50% off Food and 25% Beverage across the group
Accrued Annual Leave with Service
Friends and Family discount
Gym Membership Discounts*
Continual training and development
Career progression within the Group
Gratuities *
Meals on shift
Bike to work scheme
Taxsaver for travel
Refer a friend scheme
Wellness at work events and access to wellness platform
Employment Assistance Programme
Group discounts for cinema tickets, shopping deals etc
Team appreciation days
Service recognition
Regular fun-filled activities and gatherings for all teams across the group
Applicable to certain positions
The Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available.
By submitting your application, you are permitting The Dean Group to contact you for other opportunities within the Group.
HP