Role Purpose:
Join CarTrawler’s dynamic team and play a pivotal role in shaping and optimising our global insurance offering; an essential value-add to our car rental proposition that’s enabled through strategic partnerships with leading insurance providers.
As the key owner of our insurance partner relationships, you will drive strategic collaboration both internally and externally to ensure our insurance products remain innovative, compliant, and commercially valuable. You’ll be at the forefront of maintaining a best-in-class insurance portfolio to support a partner base that includes some of the world’s largest airlines and travel brands.
Responsibilities & Accountabilities:
* In this commercially focused role, you’ll contribute to contract negotiations, performance reviews and claims oversight, while identifying and implementing opportunities for improvement
* Continued optimisation of the CarTrawler insurance product offering and collaboration to identify creative yet compliant solutions to improve performance.
* Actively monitor claims cost exposure, implementing strategies to reduce claim occurrences and work to manage claims costs effectively
* Ensure compliance with regulations by working with the legal team.
* Building effective, professional relationships to monitor insurance product performance and identify gaps for optimisation
* Account management across our global panel of insurance partners
* Promote two-way information sharing with our stakeholders, particularly with regards to performance.
* Be the expert on our insurance products and their performance by keeping up to date on the market, the competitive landscape (including research), our user challenges, and how those inputs relate to the business strategy
Knowledge and Experience Required:
* 5+ years’ professional experience working with consumer insurance products
* Experience operating in regulated (insurance), commercial, and technology domains – balancing commercial gain with regulated parameters
* Professional insurance, finance or accounting qualifications preferred
* Knowledge of the insurance industry with experience in underwriting or claims desirable.
* Commercial savviness – solid understanding and experience setting KPIs for product and testing success.
* Detail-oriented – great organizational skills, with the ability to capture all elements of requirements and scenarios.
* Ability to work independently, manage multiple concurrent projects & drive initiatives in a cross-functional environment.
* Exhibits enthusiasm, positive professional attitude, integrity and reliability.
* Strong analytical skills – ability to “think outside the box”
Research shows that individuals from underrepresented backgrounds often hesitate to apply for roles unless they meet every single qualification, while others may apply when they meet only a portion of the criteria. If you believe you have the skills and potential to succeed in this role, even if you don't meet every listed requirement, we encourage you to apply. We'd love to hear from you and explore whether you could be a great fit.
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