Job Role Overview
The Air Freight Forwarder role is responsible for providing excellent customer service by proactively communicating with clients, building strong relationships, and ensuring seamless logistics processes.
* Establish a culture of excellence in customer interactions.
In this dynamic position, you will have the opportunity to work closely with customers to identify and capitalize on opportunities for growth. Your exceptional communication skills and proactive approach will be essential in retaining existing customers while expanding our client base.
Key Responsibilities:
* Create a positive customer experience through effective issue resolution.
* Cultivate new business opportunities through relationship-building initiatives.