JOB SPECIFICATION
Job Title: Senior Consultant – Hospitality Tourism and Leisure (HTL)
Reporting to: Director- HTL
Base: 40 Mespil Road, Dublin 4
Contract type: Full time / Permanent
JOB PURPOSE
Crowe is a leading business advisory and accountancy firm, ranking among the top 10 Firms in Ireland. Our HTL Department is seeking a high performing individual who has experience in the HTL Sector to work as a Senior Consultant within the HTL team.
The role will suit someone who has a minimum of three years' experience in a similar role or in industry. This role will incorporate a number of important key function areas:
1. Research: This may be either qualitative or quantitative. A research role requires someone who is inquisitive and enjoys learning and analysing results.
2. Analysis: Understanding of intermediate level financial accounts and survey analysis. The candidate will be proficient in using Excel to analyse and model data.
3. Report writing: Excellent writing skills. The candidate will be responsible for creating, writing and editing a variety of documents up to and including feasibility studies mostly in PowerPoint format with links to Excel files. The candidate must have an excellent command of English, both written and spoken.
Crowe has a specialisation in the HTL sector and is Ireland's leading consultancy practice serving this industry. We have an unmatched depth of knowledge, and the Annual Ireland Hotel Industry Survey is regarded as the industry bible. Our HTL team are regarded as the leading authority in the market and regularly lecture and author reports on trends and developments in the sector.
Key Result Areas:
* Conduct research both primary and secondary in relation to client projects and business development as directed by the immediate supervisor.
* Provide support to ensure that internal research and statistics are up to date and accurate.
* Provide support with the administration of the database of hotels and projects within Ireland.
* Manage and plan own workload. Ensure that projects and cases are satisfactorily completed and within agreed timescales.
* Attend client meetings and keep up to date records.
* Assist management with engagements including business reviews, feasibility studies, valuations, due diligence, preparation of business plans, research projects and other advisory work.
* Prepare presentations and proposals for clients and events.
* Stay up to date with hotel and tourism industry trends, changes and updates.
* Be fully conversant and understand the authority levels of this role and those of all relevant stakeholders to ensure full compliance with the firm's policies, procedures and regulations.
* Provide consultative advice to clients and partners on specific projects, ensuring timely delivery within agreed timeframes.
* Deliver project teams and workflow plans to ensure high-quality client service within specified timescales.
* Attend client meetings, present using PowerPoint, and maintain up-to-date records.
* Administer and maintain client files in compliance with the firm’s policies.
* Support directors and partners in originating new business opportunities, developing and maintaining client portfolios, and managing key relationships and intermediaries.
* Assist in managing the WIP/Debtor Ledger according to the firm’s policies.
* Ensure full compliance with the firm’s policies, procedures, and regulations, understanding the authority levels of the role and stakeholders.
* Supervise, train, and mentor junior staff allocated to assignments, contributing to all performance management initiatives as required.
* Lead research initiatives, both primary and secondary, for client projects and business development activities.
* Manage and lead the annual hotel industry survey, including database management, data collection, and collaborating with print/design/PR companies.
* Provide support to maintain accurate internal research, statistics, and databases for the hospitality and tourism sectors.
* Ensure all projects are completed satisfactorily within agreed timelines.
* Prepare presentations, proposals, and other materials for clients and events.
* Stay updated with industry trends and changes, particularly in the hotel, tourism, and corporate finance sectors.
Person Specification:
Essential Knowledge & Skills:
* A relevant 3rd level higher level degree qualification plus evidence of overall academic achievement.
* Previous experience in the hospitality sector with a demonstrable interest in the hospitality and tourism sectors.
* Excellent written and oral skills.
* Excellent analysis skills.
* Proven ability to work in a team orientated environment.
* Proven ability to handle multiple tasks/projects at any one time.
* Strong knowledge of Excel, PowerPoint and skilled in Microsoft Office.
* Previous experience in a professional services firm, consulting business or a hospitality administrative role would be desirable but not essential.
* Proven verbal and written communication skills, especially in report writing and PowerPoint and Excel presentations.
* Strong project management skills, capable of managing multiple tasks/projects simultaneously.
* Commercially astute with a strategic approach to client engagements.
* Proficient in Excel, PowerPoint, and Microsoft Office.
Essential Competencies:
* People Leadership: Ability to listen, build rapport, influence, and develop strong relationships. Capable of deputising for HTL Director and representing the firm.
* Practice Management: Focused on performance, meeting deadlines, and achieving results.
* Client Leadership: Displays confidentiality, confidence, agility, and deep sector knowledge.
* Thought Leadership: Enthusiastic and keeps abreast of developments in corporate finance and the hospitality, tourism and leisure industry.
* Market Leadership: Demonstrates sound judgment, initiative, and decision-making skills.
* Innovation, Entrepreneurism, and Strategy: A strategic thinker who seeks continuous improvement and is proactive in addressing client needs.
* Self-Management and Development: Demonstrates resilience, confidentiality, and confidence, with a strong drive for self-improvement, staying updated on industry trends.
* Networking: Proven ability to listen, build rapport, influence and build relationships. Available to attend out of hours industry events to represent the firm when required.
* Results driven: Proven ability to focus on performance, meet deadlines and produce results.
* Initiative: Evidence of sound judgement, common sense and an ability to make reasoned decisions.
This role offers an exciting opportunity to work on high-impact projects in corporate finance and HTL advisory services, while also gaining significant exposure to the wider hospitality and tourism sectors, both nationally and internationally.
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