IT Manager
Role Summary
We are seeking an experienced and hands-on
IT Manager
to lead and manage the organisation's IT function in Ireland and UK.
This role will be responsible for the reliability, security, and continuous improvement of IT systems and infrastructure, while supporting business operations and strategic projects.
The IT Manager will play a key role in driving digital transformation initiatives, including the post implementation optimisation of a new ERP system, and will act as a trusted technical advisor to senior management.
Roles And Responsibilities
* Manage and maintain the organisation's IT infrastructure, including networks, servers, and cloud-based systems
* Lead cyber security strategy, ensuring systems, data, and users are protected against threats and vulnerabilities
* Oversee user access rights, permissions, and identity management across all systems
* Manage and support Microsoft technologies, including SharePoint and Power BI, to enable collaboration and data-driven decision-making
* Lead the post implementation optomisation of a new ERP system, working closely with internal stakeholders and external vendors
* Provide ongoing system support, troubleshooting, and debugging to ensure minimal downtime and high system performance
* Develop and maintain IT policies, procedures, and documentation
* Manage IT vendors, service providers, and contracts
* Ensure compliance with GDPR, data protection, and relevant regulatory requirements
* Support business reporting and analytics through Power BI dashboards and data integrations
* Plan and manage IT budgets, upgrades, and future technology roadmaps
* Provide leadership, guidance, and technical support to IT staff and end users
Experience
* Minimum of 5 years' experience in an IT management or senior IT role
* Strong hands-on experience with network management and infrastructure
* Proven experience in cyber security, including risk management, system hardening, and incident response
* Practical experience administering and supporting SharePoint environments
* Experience developing reports and dashboards using Power BI
* Demonstrated experience leading or supporting a new ERP implementation and post implementation optomisation
* Strong experience managing access rights, permissions, and user security
* Proven ability to troubleshoot, debug, and resolve complex technical issues
* Experience working with external vendors and cross-functional internal teams
Qualifications
* Degree in Information Technology, Computer Science, or a related discipline
* Relevant professional certifications (e.g. Microsoft, networking, cyber security) are highly desirable
* Strong knowledge of GDPR and data protection requirements within Ireland/EU
* Ongoing professional development in IT systems, cyber security, or enterprise applications is an advantage