Company DescriptionCoimbatore Premier Industries, established in 1989, is dedicated to solving complex rubber problems through innovation and commitment. We employ in-house precision compression and transfer molding using computer-controlled presses to ensure quality, repeatability, and minimal scrap. Strict quality control measures, 100% inspection, and a full-time Quality Assurance Team guarantee consistent product quality from raw material to shipment. We work with a diverse range of materials including Viton, Silicon, Nitrile, Neoprene, SBR, Natural Rubber, and Polyurethane.Role DescriptionThis is a full-time hybrid role for a Customer Service Specialist based in Dublin, with some work from home acceptable. The Customer Service Specialist will handle day-to-day customer interactions, ensuring high levels of customer satisfaction. Responsibilities include providing support via phone and email, managing customer inquiries, and addressing any issues promptly to enhance the customer experience.QualificationsCustomer Support and Customer Service skillsCustomer Satisfaction and Customer Experience skillsPhone Etiquette skillsStrong problem-solving and multitasking abilitiesExcellent communication and interpersonal skillsAbility to work both independently and in a team environmentExperience in the industrial or manufacturing sector is a plusBachelor's degree in Business, Communications, or related field is preferred