We are seeking an experienced Customer Care Specialist to join our dynamic team. This is a unique opportunity to work in a fast-paced environment and provide exceptional customer service.
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Job Description:
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The successful candidate will be responsible for managing customer accounts, resolving queries and complaints, and providing timely and effective communication. They will work closely with the commercial team to improve service delivery and implement process improvements.
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Key Responsibilities:
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* Maintain professional relationships with customers through excellent communication skills
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* Resolve customer issues promptly and efficiently
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* Develop and maintain strong relationships with internal stakeholders
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* Provide administrative support to the team
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Requirements:
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To be successful in this role, you will require:
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* Fluent French language skills
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* Excellent communication and interpersonal skills
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* A high level of attention to detail and organisational skills
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* A team player attitude
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* A strong desire for continuous learning and growth
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Benefits:
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This role offers a competitive salary and opportunities for professional development. If you are a motivated and results-driven individual looking for a new challenge, please apply now.