Job Title
Are you a passionate and results-driven leader with extensive plumbing expertise seeking a new challenge? We are looking for a seasoned Plumbing Department Manager to join our dynamic team in Newcastle West, Co. Limerick. As a key member of our organisation, you will play a critical role in driving sales growth, delivering exceptional customer service, and leading a high-performing team.
Responsibilities:
* Department Management & Sales: Lead and manage the plumbing department to achieve sales and margin targets, drive sales growth through strong product knowledge, upselling, and cross-selling, and work closely with management to support overall business growth.
* Customer Service: Provide expert advice on plumbing products and solutions to trade and retail customers, handle customer queries, process sales, and provide after-sales support, ensuring a friendly, professional, and solution-focused experience for all customers.
* Stock & Merchandising: Manage stock levels, place orders, and liaise with suppliers, ensure the plumbing section is well-organised, clearly merchandised, and fully stocked, and maintain attractive and effective product displays.
* Team Support & Development: Train and support staff in plumbing product knowledge and sales techniques, help develop a knowledgeable, confident team that delivers excellent customer service, and stay up to date with industry trends, new products, and plumbing technologies.
Requirements:
* Strong plumbing product knowledge - essential experience in a plumbing or hardware environment.
* Proven customer service skills and experience in sales and merchandising.
* Leadership or supervisory experience in a similar environment.
* Confident with stock management: ordering, inventory control, and supplier coordination.
Benefits:
* Competitive salary.
* Full-time, permanent role.
* Staff discounts on a wide product range.
* Opportunities for professional development and progression.
* A great team environment in a well-established, growing business.