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Aramark is currently hiring a Retail Supervisor to manage the daily operations of the 'One Stop' shop and coffee shop at University Hospital Galway. Reporting to the Retail Manager, the successful candidate will oversee retail, deli counter, and coffee shop services.
Your key responsibilities will include but are not limited to:
* Assist in completing the store's operational requirements by scheduling and assigning tasks
* Ensure compliance with Aramark procedures regarding Opx and system requirements
* Implement Aramark policies and protocols to maintain future retail operations
* Assist with store targets, scorecard, and payroll
* Conduct regular 360 audits to ensure the shop is functional and presentable
* Ensure staff adherence to Aramark policies and procedures
* Coordinate daily front-of-house and back-of-house retail operations
* Assist in delivering a monthly inventory of all stock
* Follow and enforce Aramark's health and safety policies and procedures
* Identify current and future customer requirements by analyzing sales data
* Represent the store and set an example for staff
* Train new and current employees on customer service practices
* Ensure retail unit is merchandised according to planograms
* Respond to customer complaints efficiently and accurately
* In the absence of the Retail Manager, act as the lead operator of the retail unit
* Perform any other duties deemed appropriate by the Retail Manager
What we offer:
* Meals provided during work hours
* Uniform and shoes supplied
* Opportunities for career advancement
* Basic training, with additional training options available
* Sick pay
* Company pension scheme
Candidate requirements:
* Experience in a supervisory role
* Knowledge of Food Hygiene practices, e.g., HACCP
* Excellent interpersonal, communication, and organizational skills
* Outgoing, reliable, and dependable personality
* Flexibility and ability to work under pressure and prioritize tasks
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