In Places, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple's retail stores, workplaces, and workplace services. We develop and manage Apple's global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world. The Maintenance & Operations team is essential to ensuring our facilities operate smoothly and meet the high standards expected at Apple. We are dedicated to delivering world-class maintenance services while fostering innovation, collaboration, and excellence. Join us and play a vital role in creating an environment where Apple employees can thrive and do their best work. If you're passionate about operational excellence and thrive in a fast-paced environment, join us in shaping the future of Apple's workplaces.Description As a Maintenance Manager, you will lead a team of multidisciplinary service partners in delivering critical maintenance services across Apple's campus. You will be instrumental in ensuring the smooth operation of our facilities, directly impacting employee productivity and the overall Apple experience.Responsibilities Ensure that all maintenance activities are seamless across the campus minimising business interruption, whilst identifying improvements in current processes.Continuously improve a structured preventive maintenance program to maximise plant and equipment up time.Serve as the primary point of contact for emergency maintenance incidents (including after-hours), ensuring rapid response, clear communication, and effective resolution.Coordinate with the discipline leads within the Places team and support CAPEX project interfaces for shutdowns, tie-ins etc.Provide outstanding customer service, enabling internal Apple customers to do their life's best work in safe, well-maintained facilities.Foster and maintain excellent relationships with stakeholders and vendors.Oversee compliance, ensuring all works are permitted and carried out in compliance with ISO certification and manufacturer standards.Maintain accurate and audit-ready compliance records, ensuring all inspections, permits to work and safety protocols are up-to-date. Address regulatory feedback proactively.Manage and oversee all maintenance-related contracts, ensuring adherence to scope, budget, and quality standards to drive operational excellence.Provide consistent and proactive updates to leadership on operational performance, maintenance trends, and potential risks. Minimum Qualifications Extensive experience in facilities maintenance, operations management, overseeing complex maintenance programs, service requests and compliance processes.Technical background, level 6 craft certificate with experience in facility management.Direct experience managing work order systems, preventive maintenance programs and technician performance in a high-demand environment.Preferred Qualifications Proven ability to proactively identify and resolve issues, consistently exceeding customer expectations and delivering exceptional service.Strong people management experience with ability to motivate and manage a diverse team.Demonstrated ability to quickly grasp new technology and complex workflows.Excellent communication and presentation skills.At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations. Submit CV