Inspector (Engineer III) Reporting to the Quality and Safety Manager, the Inspector plays a key role in delivering on the PSIs strategic objective of regulating effectively for better health outcomes and patient safety.
The post holder will work as part of the Quality and Safety Team that is responsible for the inspection, monitoring, and assessment of the quality and safety of the healthcare services delivered through community pharmacies and, in so doing, contributes to PSIs mission of protecting the public while also working with the community pharmacy sector to build a strong culture of safety, quality, and good governance.
Key duties of the role will include but are not limited to: Inspection Support the Quality and Safety Team functions.
Conduct inspections/assessments in line with the provisions of Section 67 of the Pharmacy Act 2007 and other legislative provisions.
Prepare for, organise, and carry out virtual and on-site assessments of pharmacies in accordance with PSI policies, processes and procedures and the relevant legislation.
Provide support to, guidance for, and outreach to, the community pharmacy sector.
Provide support to other business areas within PSI to assist with the development and review of appropriate guidance materials.
Identify and collect data and evidence, as appropriate, that will enable regulatory judgments to be formed that are clear, consistent and evidence-based.
Take responsibility for the collection and analysis of data and information required to make risk-based judgements.
Identify and recommend appropriate corrective action when incidents of non-compliance with legislation or regulatory standards are identified.
Write and assist with comprehensive and accurate reports of virtual and on-site assessments and other regulatory activities in accordance with PSI processes and procedures and satisfy the relevant legislative requirements.
Ensure that all records relating to virtual or on-site assessment, monitoring, inspection, investigation, and other related activities are comprehensive and contemporaneous.
Ensure the quality, consistency and timeliness of all assessment and inspection activities and any related follow-up work, including report development, dissemination, and monitoring of follow-up actions.
Participate in all necessary actions arising from the performance of the role, including liaison with other public bodies and/or legal counsel, detaining, preserving, and storing of physical evidence, and the giving of verbal evidence in court or at any other relevant forum.
Alert the line manager and take any other necessary steps, as directed, that may be necessary where a pharmacy service or a pharmacist is operating in a seriously unsafe manner and/or in serious default of regulatory or other statutory requirements.
Participate in other enforcement activities or projects as directed by PSI management, including collaborative actions with external agencies.
General Regularly analyse workflows to identify opportunities to improve.
Ensure standard business processes and procedures are documented and up to date.
Provide advice, guidance and training to colleagues and various stakeholders in area of expertise.
Manage any assigned staff in accordance with PSI policies and procedures.
Share knowledge and learning with your team and wider organisation.
Provide support to organisational projects, working groups, committees, etc.
Promote and contribute to a culture of continuous improvement, transformation and innovation within PSI.
Identify risk and assist the organisation in our purpose of mitigating regulatory risk in the interests of assuring the public that pharmacy care and services are safe.
Participate in cross-functional initiatives and developments that contribute to the delivery of the strategic objectives of PSI.
Proactively engage in performance development reviews and actively engage in opportunities for learning and development.
Other duties assigned by Registrar/Chief Officer.
Key Requirements Applicants must have on the closing date for receipt of applications: A relevant third-level qualification (Level 8 or higher on the National Framework of Qualifications), or equivalent, in disciplines such as public administration, regulation, quality systems, public health, social policy, healthcare or social care; or a professional qualification in a health or social care discipline; A full clean driving licence and ongoing access to an appropriate form of private transport, which would enable the candidate to fully discharge the duties of the post (please note, the level of insurance cover required for the role is class 2); A minimum of 12 months work experience in a regulatory, healthcare or regulated setting.
In addition, the following are considered desirable: Previous experience in compliance activities, inspection or quality assurance processes.
Experience in, and/or knowledge of, working with standards to improve the quality of health or other services.
Previous experience in the healthcare sector.
Experience and/or knowledge of pharmacy or quality systems in healthcare or other areas.
To To apply for this post, applicants should submit a covering letter outlining why they believe their skills, experience and values meet the requirements, an up-to-date CV and the completed application form.
This documentation should be emailed to the HR Team at on or before the closing date ofMidnight onMonday, 15th September 2025 Late applications will not be accepted.
Benefits:
Work From Home