Overview eir evo talent are currently recruiting for a ServiceNow Architect for our client in Dublin, this is a permanent, hybrid role.
Key Responsibilities Define and maintain the overall architecture of the ServiceNow platform.
Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB).
Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards.
Collaborate with stakeholders to gather requirements and translate them into scalable solutions.
Ensure platform governance, security, and performance best practices are followed.
Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance).
Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.).
Provide technical leadership and mentorship to ServiceNow developers and administrators.
Conduct architectural reviews and ensure alignment with enterprise IT strategy.
Stay current with ServiceNow releases and recommend adoption strategies.
Required Skills