At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you!
Based in Eyre Square – we are looking for someone to build their professional career with Hidden Hearing as an integral member of our Galway Hearing Centre team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life‑changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success.
Responsibilities
Patient Care – provide a high‑quality of professional patient care to all inbound and outbound calls, covering the Galway and greater area.
Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Galway area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous.
Brand Ambassador – representing Hidden Hearing, uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years.
There is a basic salary of €30,000, plus commission, giving On Target Earnings of circa €40,000 per annum.
Benefits
Additional leave
Company events
Company pension
Bike to work scheme
Employee discount
Referral programme
Sick pay
Store discount
Schedule
8 hour shift
Day shift
Monday to Friday
No weekends or Bank Holidays
Supplemental pay types
Commission pay
Work Location
In person
Job Types
Permanent, Full‑time
Equal opportunity
Hidden Hearing is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity, equity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
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