Company Description
Delphi Lodge & Estate is a historic country house and fishing lodge situated in the stunning and unspoiled Connemara valley in Ireland. Established in the 1830s, the 1,000-acre estate offers breathtaking scenery, exceptional hospitality, comfortable accommodations, and outdoor activities such as salmon and sea trout fishing. The lodge features 13 cozy bedrooms, six self-catering cottages, and communal spaces with traditional charm, including old-world reception rooms with log fires and a large dining table for shared meals. Delphi Lodge is a sought-after destination for tranquil getaways, family gatherings, private events, weddings, and corporate retreats, enhancing every visit with a warm and friendly atmosphere.
Role Description
We are seeking a full-time Receptionist to join our team at Delphi Lodge & Estate, located near Leenaun Co Galway, Ireland. This on-site role involves warmly welcoming guests, handling reservation inquiries and bookings, managing check-ins and check-outs, and assisting guests with any requests to ensure an exceptional experience. Duties include answering phone calls and emails,reservations, coordinating with other departments for seamless service, and maintaining the reception area. The Receptionist will play a critical role in ensuring guests enjoy the renowned "Delphi Experience."
Qualifications
* Exceptional communication and interpersonal skills with a professional and courteous demeanor
* Proficiency in managing bookings, reception software, and administrative tasks
* Strong organizational and multitasking abilities
* Customer service experience in hospitality or similar industries
* Adaptability, problem-solving skills, and the ability to work well under pressure
* Attention to detail and a commitment to maintaining high service standards
* Knowledge of the hospitality or tourism industry is an advantage
* Flexibility to work weekends and holidays as required