Claims Adjuster/Investigator
Do you have claims handling experience and a CIP qualification?
Do you want to work in a fast-paced and client-driven environment?
This might be the role for you.
This is a hybrid role with the flexibility to work both virtually and from our Dublin or Cork office.
This role involves working onsite with clients throughout Ireland and will require travel.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Aon Risk Solutions is currently looking for a Claims Adjuster/Investigator to join our Claims Management Division, where you will be managing Claims for multinational and corporate clients.
You will report to the Complex Claims Manager and manage liability, motor, and third-party property damage claims for clients with Self Insured Programmes.
Main responsibilities will be:
Full end to end management of EL & PL Claims and Motor personal injury claims on behalf of Self-Insured Clients
Onsite investigations with client across Ireland
Contain claim costs by implementing agreed processes and deploying all supplied resources effectively (e.g.
motor assessors, approved repairers, solicitors etc.)
Development of relationships with key clients
Working with a Claims Administrator to ensure a timely response on all new instructions
Effective use and experience of using a Diary system to ensure cases are progressed and closed out effectively and efficiently
Interaction with claim executives / Claims Team Leader on management of client reports / statistics and any policy issues arising
Maintain the required standard of all claims systems and files
Appointment of ACM Service Providers as required
Attendance at Court (Trials/Settlement Talks/Mediation)
Comply with all management audit requirements
Carrying out departmental administrative activities as required
Willingness to take on other duties that may arise and are deemed appropriate by Aon Management
How this opportunity is different
The Claims Adjuster/investigator will have the possibility to work closely with a collaborative team of experts, deeply involved in claims management, from building trusted relationships with stakeholders traveling to clients.
Delivering high-quality output.
Skills and experience that will lead to success
The Claims Adjuster will have the following skills:
A minimum of 2 to 5 years' relevant claims handling experience
Excellent written and verbal communication skills
A minimum of CIP qualification (or must be 'Accredited' under the Minimum Competency Requirements, and provide evidence of CPD returns with progress towards qualification)
Ability to prioritise workload and deliver on objectives
Have a strong customer focus and a keen eye for detail
Team player and the ability to work on own initiative
Strong analytical skills, with an ability to prioritise effectively and execute within deadlines
Strong planning and organisational skills
Flexible and adaptable approach to work, with the ability to respond to change and learning opportunities
Excellent IT skills (fully proficient in Microsoft applications ie Word, excel, PowerPoint)
Full clean driving license
Travel is required
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce.
Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.
Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.
We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it.
We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.
As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.
Please contact us to request an accommodation on
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Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.
Aon is proud to be an equal opportunity workplace.
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