GET TO KNOW USAt Brown Thomas Arnotts, we are Reinventing Retail.
Our purpose is to enrich our customer's lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing.
We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations.
Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLETo provide accurate and efficient stock management support, ensuring the flow of merchandise is maintained, operational standards are met, and the customer experience is enhanced through attention to detail, teamwork, and service excellence.
Key Responsibilities: Work collaboratively as part of a team, delivering extraordinary service to internal and external customers.
Attend team briefings to understand daily/weekly targets, promotions, and priorities Conduct stock audits and checks, ensuring discrepancies are identified, investigated, and resolved Support the stocktaking process, preparing and reconciling records to maintain accuracy Monitor stock movement for events, photoshoots, and transfers, ensuring proper documentation Manage customer holds in line with policy, maintaining accuracy and communication Assist with the completion of RGAs and RTVs, ensuring compliance with procedures Maintain merchandising standards, replenishing stock promptly to optimise sales opportunities Deliver professional after-sales service, resolving customer queries effectively Promote customer loyalty programmes, events, and additional services to enhance experience Operate till procedures accurately, ensuring efficiency and compliance Uphold health, safety, and security procedures, maintaining a safe working environment Achieve and contribute to departmental KPIs and sales targets through effective stock support KNOW WHAT WE'RE LOOKING FORExperience in retail operations, stock handling, or merchandising Strong attention to detail and accuracy in record-keeping Good numerical and analytical skills Proficient in Microsoft Excel and stock systems Excellent communication and teamwork abilities Flexible and adaptable in a fast-paced retail environment Strong problem-solving skills with a proactive approach Results-focused with a commitment to achieving deadlines Reliable, professional, and accountable for tasks Customer-focused with a positive and approachable attitude KNOW WHAT'S IN IT FOR YOUWe believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development.
That is why we foster a culture of belonging and inclusiveness where your voice is valuable.
A great customer experience starts with a great people experience, and we're proud to have been recognised by multiple industry bodies for our progressive workplace culture.
As a Brown Thomas Arnotts team member, you will benefit from: Competitive Salary Contributory Pension Scheme Competitive annual leave entitlement Team Member discount across the world's most iconic brands Recognition Days for Volunteering & Wellbeing Wellbeing Initiatives Extensive Learning & Development Offerings Leading Talent Programmes Flexible Working Model Additional Benefits KNOW HOW WE WORKExperience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer's lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience.
That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together.
Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger.
We don't discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren't just welcomed – they're positively nurtured.
After all, we want you to bring your whole self to work.
Please contact us at.ietorequest accommodation.