Join to apply for the Technical Account Manager 2 role at Datadog1 day ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager 2 role at DatadogWe are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.What You’ll Do:Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processesAnalyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirementsParticipate and prepare for Monthly and Quarterly Business Reviews with customersCollaborate with Datadog’s product management, engineering and technical services teams to help identify new features and productsContinuously evolve best practice to technical product adoption and customer successWho You Are:Someone with a solid technical grounding and hands-on experience of IT OperationsConfident in your hands on experience AWS, Azure or GCPComfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.Able to sit up to 4 hours, traveling to and from client sitesAble to travel via auto, train or air occasionallyOptional:Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud spaceExperienced using Datadog and/or other cloud monitoring toolsDatadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.Benefits and Growth:Best-in-breed onboardingGenerous global benefitsIntra-departmental mentor and buddy program for in-house networkingNew hire stock equity (RSUs) and employee stock purchase plan (ESPP)Continuous professional development, product training, and career pathingAn inclusive company culture, able to join our Community Guilds and Inclusion TalksBenefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.About Datadog:Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.Equal Opportunity at Datadog:Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.Your Privacy:Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Datadog by 2xSign in to set job alerts for “Technical Account Manager” roles.Customer Success Manager (Spanish Speaking)Dublin, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 17 hours agoEntry-level Customer Success Manager at Dublin Tech Company (€30-45k base salary + Hybrid)Dublin, County Dublin, Ireland $30,000.00-$45,000.00 1 week agoDublin, County Dublin, Ireland 7 hours agoCustomer Success Manager - French SpeakingDublin, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 1 week agoManager Tech Support Hematology & UrinanalysisDublin, County Dublin, Ireland 2 days agoSpecialist Solutions Architect, TerminalDublin, County Dublin, Ireland 1 week agoSenior Customer Success Manager, Mid-Market | EMEADublin, County Dublin, Ireland 2 days agoCustomer Success Manager - Spanish speakerDublin, County Dublin, Ireland 1 week agoCustomer Success Manager - Italian and Spanish speakingDublin, County Dublin, Ireland 2 days agoSecurities Services - Customer Success Manager - Vice PresidentDublin, County Dublin, Ireland 21 hours agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 6 days agoDublin, County Dublin, Ireland 3 months agoDublin, County Dublin, Ireland 1 week agoCustomer Success Strategy and Operations ManagerDublin, County Dublin, Ireland 18 hours agoDublin, County Dublin, Ireland 2 weeks agoCustomer Success Manager, Integration/ Automation Solutions - Arabic SpeakingDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 3 months agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 3 months agoDublin 4, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 days agoCustomer Success Manager - Nordics speakerDublin, County Dublin, Ireland 1 week agoSupply Chain and Fulfilment Solution ArchitectDublin, County Dublin, Ireland 2 days agoSenior Customer Success Manager (German Speaker)Dublin, County Dublin, Ireland 1 week agoCustomer Success Manager - Dublin, IrelandDublin, County Dublin, Ireland 19 hours agoWe’re unlocking community knowledge in a new way. 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