We are seeking to recruit an Insurance Customer Service Advisor in Co. Mayo.
This role can be based out of the company’s Westport, Ballina or Claremorris offices.
Key Responsibilities:
* Promote and generate new business, across all personal lines classes - Motor, home, farm, van, health and marine.
* Process policy queries and changes in line with existing client’s needs.
* Support the annual renewal cycle, ensuring client retention.
* Support day-to-day administrative needs associated with client’s personal lines policies.
* Identify cross-sell opportunities by asking clients what other insurance needs they have.
* Provide an excellent client experience and ensure positive engagement.
* Work collaboratively and flexibly to support goal achievement.
* Ensure compliance with CBI, CPC, GDPR & internal policies at all times.
* This role supports clients both face-to-face and over the telephone.
Key Requirements:
* Experience & knowledge in a personal insurance environment is required.
* APA qualified or working towards is an advantage.
* You will be customer-focused and committed to providing an excellent service to our clients.
* Strong interpersonal skills are essential.
For more information, contact Leona at Arcon Recruitment.
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