At Killashee, we believe in bringing together the most talented hospitality professionals to work together and provide wonderful guest experiences. We hire self-motivated people, train them to do their job superbly, and create a working environment where they can flourish and develop their careers.
We now have a fantastic new opportunity for a Accommodation Assistant to join our team and contribute to the future success of Killashee Hotel.
Key Requirements:
* Must be available Monday-Sunday
* Flexible with hours
* Highly motivated with a positive attitude
* Focused, organised, and passionate about delivering a great customer experience.
Main Duties:
* Cleaning of bedrooms, bathrooms, and public areas in line with company procedures
* Servicing and cleaning of all public areas, including public toilets, reception, conference, and function rooms.
* Checking of equipment in all public areas and bedrooms i.e., TV fixtures and fittings. Where equipment needs repair, it should be reported to the housekeeping office, Supervisor/Manager.
* Ensuring general enquiries are promptly dealt with. Referring Guest complaints to the Accommodation Supervisor/Manager
* Dealing with lost property in line with company policy
* Maintaining your department and stores in a neat and tidy fashion at all times
* Communicating regularly with the Accommodation Manager regarding the status of rooms, public area cleanliness, and other issues that may arise
* To carry out all duties and abide by the standards, procedures, and policies adopted by the hotel
* To always work in a friendly, professional manner and follow the dress code
* To read and understand all procedures set out in the Standards of Operation (S.O.P) Accommodation Manual
Why work with us:
* We provide excellent learning and development opportunities
* Discounted rates for FBD Hotels and Resorts
* Employee Assistance Programme and Wellness initiatives
* Affinity discount with FBD insurance for home, car, and travel
* Free parking on site
* Meals provided on duty
* Social team events
* Excellent working environment focused on team appreciation
* Team Recognition programme
At Killashee, we thrive to succeed in all areas of the hotel by incorporating our company values. As a team, we think about the guest in everything we do, we treat each other with respect, we work cohesively as one team, we are creative and think outside the box, and finally, we have a can-do approach and take accountability.
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