Job Description Overview The Accommodation Assistant at The Killarney Park Hotel plays an essential role in ensuring guest rooms and public areas are maintained to the highest cleanliness and presentation standards.
This role requires attention to detail, a strong work ethic, and a friendly, guest-focused attitude.
Accommodation Assistants contribute directly to the comfort and satisfaction of our guests, supporting the hotel's reputation for excellence.
Attention to detail and ability to prioritise tasks and work to a time schedule is very important.
Good communication and fluency in the English language is necessary.
About The Role Key Responsibilities To maintain the cleanliness standards set by the hotel and Leading Hotels of The World.
Responsibility for the daily cleaning of their allocated bedrooms, public areas and bathrooms.
To handle and use cleaning equipment and chemicals in line with health and safety guidelines.
To communicate hotel services to guests when requested.
To ensure a high standard of personal hygiene and grooming in line with the hotel's standards.
To observe all rules and procedures.
To ensure that all equipment and materials are not left in a hazardous state.
To turn over any lost and found property and log it correctly.
To deal with guest complaints and questions appropriately.
To always maintain Leading Hotel Standards.
To attend any meetings and training sessions required by Management.
To always speak English while on duty.
To use the guest's name.
To always be friendly and smile while on duty and acknowledge guests when in contact.
To be in full uniform when on duty and to comply with grooming standards.
To comply with hotel policy and procedures and security procedures regarding access to rooms.
To always comply with Health Safety Standards.
To report any accidents and follow hotel procedure.
To comply with mobile phone and jewelry procedure.
Turndown and laundry duties.
Other Duties To participate in fire and accident drills.
Clean the smoking area, the canteen and changing rooms.
Stock and tidy accommodation stores.
Clean and vacuum service stairs and lifts.
Any other reasonable duties as directed by management.
Attend department meetings and training sessions such as departmental training, Fire, Health Safety, Customer care, Manual Handling and any other training as directed by Management.
Be familiar and have read the Safety Statement for The Killarney Park Hotel.
Complete the SeaChange health Safety quizzes and checklists.
Working Hours As per the schedule provided, including weekends and public holidays, based on operational requirements.
Working Conditions This role involves physical work, long periods on your feet, and working with cleaning products and equipment.
It requires excellent time management, discretion, and attention to detail.
Accommodation Assistants are key to delivering a comfortable and luxurious guest experience.
Skills Needed About The Company We are an independent, family-owned hotel with a story that started in the ****s when Marie O'Sullivan, just fourteen years old, began working in her aunt's guesthouse (which she eventually bought and ran herself.) That spirit of hard work, resourcefulness, and determination still guides everything we do today.
Being family-owned means we can make decisions based on what is right—for our guests, our team, our environment, and our community—not just what is profitable.
We believe that true luxury is not about being flashy or formal.
It is a much quieter, warmer, kinder thing.
It is about creating a place where people feel genuinely welcome and cared for, and that starts with how we treat one another.
Company Culture What we stand for matters Working at The Killarney Park means joining a team that values bravery, authenticity, and belonging.
Being Brave means speaking up with new ideas, taking ownership of your role, and doing things the right way even when it is challenging.
Being Authentic means bringing your real self to work.
We do not want you to follow scripts or put on a fake smile; we want your natural warmth to shine through.
Creating Belonging means making sure everyone feels welcome and valued - our guests, and your teammates, too.
These are not just nice words.
They guide how we show up, how we work, and how we make a difference every day.
Desired Criteria Required Criteria Closing Date Thursday 23rd April, ****