Job Description
About IMS Connect: We are a Wi-Fi, energy management, and guest technology partner in the hospitality and serviced living industry.
With our cutting-edge technology and expert support, we collaborate with clients to create seamless, secure, and sustainable solutions that meet evolving business needs. Our ability to design, deliver, and support has earned us recognition as a preferred provider for renowned brands throughout Ireland, the UK, and Europe.
Key Responsibilities:
* The onsite installation of commissioned IMS product range including Wi-Fi, IPTV, AV, Digital Signage, IP Telephony, Casting, and Energy Management.
* Configuration assistance both onsite and in IMS offices with the NOC department to aid Irish and international project deployments.
* Support and maintenance of IMS systems across all client properties while responding within agreed SLAs.
* Collaboration with colleagues in surveying, designing, and delivering network installations.
* Stock management – cooperative management of equipment with the IMS procurement officer.
* Logistic management to ensure delivery of stock to projects for clients and IMS colleagues.
* Compliance with CRM, documentation, and communication platforms.
Important Note: Always represent the IMS brand with utmost professionalism and ensure respect is displayed to all stakeholders.
Essential Skills & Experience:
* 2+ years' experience in electrical, energy, security, or networking sectors.
* Excellent verbal and written communication skills, including the ability to prepare and complete job-related documentation.
* Comprehensive organisational, prioritising, and planning skills.
* Meticulous attention to detail and proven high work standards with a focus on quality and consistency of accomplished works.
* A passion for delivering excellent customer service and satisfaction.
* Full clean driving licence is essential.
* Solas Safepass or similar CSCS access card.
* Travel throughout Ireland and internationally for service delivery, project survey, and installation work.
Benefits:
* Competitive salary with performance-based incentives.
* Training and development to enhance skills and knowledge.
* Company vehicle and necessary resources to carry out work.
* Healthcare contribution.
* Pension contribution.
At IMS Connect, we are committed to upholding equality and diversity throughout all levels of our team. We welcome reasonable accommodations within the application and interview process.