Purpose: You will assist the Operations/General Manager with the effective and professional management of the team. Key Responsibilities: Supervise and co- ordinate the daily activities within the food and beverage outlets to provide an efficient and superior guest service. Ensure smooth running of the department. Supervise the activities of all Food and Beverage Assistants ensuring all team members are aware of their responsibilities and are performing all duties to a consistently high standard. Assist with the preparation of weekly rotas and ensure a balance of duties within the team. Ensure that all guests are greeted in a warm and courteous fashion and tended to in a professional manner by every team member. To always be familiar with product offering (i.e. the menu, specials and ingredients, beverages on offer, wine list, etc) Familiarise yourself and the F&B team with sales and promotional activity and upsell at every possible opportunity. Ensure that all Food and Beverage products are served efficiently and in accordance with the Company standard of presentation. Ensure the restaurant, bar and all Food & Beverage outlets are properly prepared and set-up prior to and after service. Carry out cash handling procedures in accordance with Company policy. Assist with Stock Control. The ideal candidate for this position: Should have previous management experience (2 years ) Must be self-motivated and self-confident in all aspects of guest relations Must have the ability to prioritize and delegate work whilst also providing training and support to colleagues and team members Must be courteous and focused on providing a consistently high standard of customer service Must be standards driven and detail-orientated Must have the ability to multi-task in fast-paced environment Must be flexible with regards to hours Must have a good command of the English Language Must have excellent self-presentation Skills: Staff Coaching Hospitality Management Restaurant Management Benefits: Competitive Salary Meals on Duty Employee Discounts Educational Support