Junction 14 Mayfield is currently looking for a Full-Time Customer Service Assistant to join our team.
If you have a bright, bubbly personality and excellent interpersonal skills, then this might be the perfect position for you.
You will be the primary point of contact for every customer who visits our location.
We value customer feedback highly and are always seeking ways to improve our services.
It is essential for our business to gather feedback from our customers, and you will regularly communicate with different departments and managers to provide vital information to enhance our Processes, Procedures, and Customer Service.
We want to understand how well we are doing and identify areas for improvement. You will work closely with management to ensure customer queries and complaints are resolved promptly.
Your role will involve interacting with customers, assisting with their inquiries, guiding them to our facilities, and gathering feedback on their on-site experience.
If you are interested in joining our team, please apply now. We are looking to start the successful candidate as soon as possible.
Employee Benefits:
* 60% Staff Discount
* Employee Referral Scheme
* Free On-site Staff Parking
* Excellent Career Progression Opportunities
* Bike to Work Scheme
* Premium Pay for Sunday and Night Work
Education, Skills & Experience:
* Proven experience in customer service
* Basic understanding of our products and services
* Excellent communication and organizational skills
* Experience in a fast-paced environment
* Team player
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