Overview
The Ciuin Spa is currently recruiting an experienced Receptionist to join our wonderful team.
The award-winning spa offers a wide variety of exclusive treatments for men and women, as well as offering state-of-the-art Hydrotherapy facilities and the latest in online booking technology through our App.
What are we looking for?
The Ciyin Spa and Wellness Centre are currently recruiting a Receptionist within our team on a 12-month Maternity cover contract starting October 2025. This role requires an excellent individual with impeccable presentation, excellent communication & organisational skills combined with a professional telephone manner.
The ideal candidate will have the ability to multitask and strong attention to detail.
This role is 4-5 days a week and will involve some weekend work.
Requirements
* The successful applicant must have impeccable presentation, excellent communication & organisational skills combined with a professional telephone manner.
* Answering the telephone professionally and booking appointments accurately for all treatment rooms, allocating the appropriate therapist and taking all relevant guest requests/details and entering onto the reception system.
* Welcoming guests and ensuring all reception areas are presentable at all times.
* Dealing with cash/credit card transactions, while ensuring all reports/machines/cash balance at the end of your shift.
* Presenting the spa to the guests and explaining the spa's facilities
* Maximising Sales opportunities
* Meeting guests in the Hydrotherapy area and providing an explanation of how each of the facilities works including the Mud Rasul, Hamam Steam, Herb Sauna and Salt Grotto.
* Ensuring that the Hydrotherapy area & the changing rooms are clean and presentable at all times
* Overseeing that the Reception Waiting area and the Relaxation room are replenished with refreshments and presentable at all times
The Slieve Russell Hotel and Country Club is certified a Best Workplace Ireland in Hospitality & Great Place to Work 2025
Benefits of working with us
* Best Workplace Ireland in Hospitality 2025 for 4th year in a Row by Great Place to Work Ireland.
* Top 20 Large Best Workplace Ireland
* Awarded Great Place to Work Special Award 2025
* Outstanding Employer Gold 2025 Accreditation by Failte Ireland
* Menopause Excellence Workplace Best Champion Network 2024
* First Dementia Inclusive Alzheimer's Friendly Hotel in Ireland
* Investors in Diversity Bronze - Centre of Diversity
* Gold Award at Irish Accommodation Service Institute (IASI)
* Gold Awarded for our Environmental Sustainability in Tourism Industry awarded by 50 Shades Greener
* Diamond White Flag for our Leisure Club
* PGA Silver Flag for Golf Club & Club House
* Full training provided.
* Employee Discounts & Incentives
* Full nutritious meals Provided.
* Free use of Gym & Leisure Centre
* Active Employee Health & Wellbeing Programme - Yoga, Mindfulness,
* Employee assistance Programme - free confidential helpline
* Active Employee Social Club
* Company Pension Scheme
* Company Sick Pay Scheme
* Career Progression-including opportunities to gain recognised QQI LEVEL 6 third level qualifications.
If this sounds like the role is for you... Do not hesitate to apply by contacting People & Culture Department on people@slieverussell.ie
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