Checkout Manager | Retail Grocery | North County Dublin
We are seeking an experienced Checkout Manager to join a busy supermarket in North County Dublin on a full-time basis. This is an excellent opportunity for someone with retail supervisory experience who is committed to delivering exceptional customer service.
Salary: €25,000-€28,000 per annum
The Role:
This is a full-time position working an average of 42.5 hours per week, 5 days over 7, including weekends and public holidays. The role may evolve to 3 days Checkout Management and 2 days HR/Admin support.
Main Duties:
* Overall management of a busy checkout department
* Supervision of a team of 8-10 staff on duty
* Rostering for a team of approximately 25, including supervisory staff
* Queue management and ensuring excellent customer service
* Ensuring all staff have the tools required for their role
* Covering tills during peak periods and supporting the customer service desk
* Overseeing the store end of home delivery operations
* Departmental housekeeping and adherence to relevant legislation
* Staff training, development, and mentoring
* Assisting the store manager in other areas as required
Requirements:
* Minimum 2 years’ experience managing a busy checkout team in a retail grocery environment
* Experience with till/cash register systems
* Strong people management and leadership skills
* Excellent communication, organisational, and multi-tasking skills
* Experience in staff training and development
* Ability to remain calm under pressure and deliver excellent customer service
* Flexible to work early starts, late finishes, and weekends
* Fluent in English, both written and spoken
* Able to work independently and as part of a team
Benefits:
* Free parking
* Group Health Insurance (reduced rates)
* Group Pension Scheme
* Excellent training and career development opportunities
* Staff Reward & Recognition initiatives
* Employee Assistance Programme (EAP)
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