Night Supervisor, Homeless Family Hub - SPMAR Partnership
Role: Night Supervisor (Night Shifts)
Location: Tallaght, Dublin
Reporting to: Service Manager
Salary: €16.25 per hour
Terms: Night Work
Permanent fulltime 84 hours per fortnight (flexible across Monday to Sunday)
Job Purpose: To support the Manager to lead a team in supporting families in homeless accommodation.
Core Duties and Responsibilities:
* Admit families to the service, ensuring they are provided with a full induction and Ensure the day to day operations of the service are run in accordance with SPMAR policies and procedures.
* To take a senior role within the staff team.
* To assist with taking a lead on any aspect of the service the delivery of which has been agreed with the manager.
* Responsibilities to include team leadership, program development and health and safety compliance.
* Provide support to designated families living in the service as assigned by line Manager.
* To work alongside the manager to ensure the Team are maintaining professional records of work.
* Work collaboratively with local authorities, housing providers, healthcare services, and other stakeholders to coordinate services and support for service users.
* Develop and build relationships with relevant local services and agencies.
* Complete accurate written records and/or reports where appropriate while complying with data protection and safeguarding guidelines.
* Handle enquiries, including telephone calls and agency visits.
* Attend and in the absence of the manager lead team meetings ensuring continuous professional development.
* Update when appropriate the Pathway Accommodation & Support System (PASS).
* In conjunction with Manager, provide supervision and support to staff members at regular intervals regarding the progress of his/her work and professional development.
* Respond to all safety and security related incidents, ensuring correct service procedures are followed, and record and report such incident as appropriate. To provide support after incidents where necessary.
* To perform as a team member supporting colleagues, participating in effective handovers in order to ensure effective work relationships and continuity of care for service users.
* Carry out and report security checks, including property checks, occupancy checks and room checks.
* Adhere to professional boundaries and work in a professional manner at all times.
* Ensure the environment is maintained to high standards at all times.
* Ensure all financial accounts are kept updated including petty cash.
* Deputise for the Service Manager when required.
* A working Knowledge of chid protection and safeguarding vulnerable adults.
* Ensure high quality of service user facilities with a positive and Trauma informed environment.
* Participate in on call on a rotational basis, providing 24 hour support to services.
* The list of tasks is not an exclusive one and duties may vary from time to time.
Technical Skills:
* Proficiency in using standard office software (Microsoft Office Suite: Word, Excel, PowerPoint, Outlook).
* Experience with systems and databases.
Desired Skills:
* Experience of performing in a leadership role.
* An understanding of the nature of homelessness and the needs of homeless families.
* Excellent interpersonal, communication and leadership skills.
* The ability to motivate and work effectively with staff and service users.
* Have a flexible approach to the work in response to organizational change, development and review of best practice.
* Ability to work on own initiative.
* Practical experience of advice, support and advocacy.
* Capacity to develop positive relationships with internal and external stakeholders.
* The ability to treat the client group in a non-judgemental and respectful way.
* The ability to work within clear professional boundaries.
* Be highly motivated, reliable & flexible.
* Flexibility in working hours, including availability to work in a 24hour service environment, covering days, evenings & weekends, and public holidays as needed.
Experience:
* 1 year experience in similar field.
Job Types: Full-time, Permanent
Pay: €16.25 per hour
Expected hours: 42 per week
Benefits:
* On-site parking
Experience:
* night supervisor: 1 year (required)
Work Location: In person