Join 123.ie and make a difference every day.
Whether you are just beginning your career or looking to take the next step, 123.ie is an organization where you can be yourself, learn, develop, and contribute your ideas.
As part of RSA Insurance Ireland, with offices in Belfast, Galway, and Dublin, we embrace hybrid work to empower our staff to work flexibly to meet their needs, enabling us to deliver excellent service to our customers daily.
At RSA and 123.ie, we empower our customers to make a difference in their lives, and the same applies to our employees. Our diverse workforce, representing 32 nationalities, benefits from varied perspectives that help solve complex problems with creative solutions.
As a proud member of the Intact family, we are part of a larger entity with a presence across North America, the UK, and Europe. Our growth has been organic and through acquisitions, reaching over $21 billion in annual premiums.
We want you to thrive and grow with us, providing the tools, flexibility, and learning opportunities necessary for your success.
If you bring your best, we promise to give you ours.
Culture and Community
123.ie is a purpose-driven business — our purpose is to ‘help people, businesses, and society prosper in good times, and be resilient in bad times’.
We embody our values — Integrity, Respect, Customer-driven, Excellence, and Generosity — in all we do.
Our workplace is open and honest, where every contribution is valued and every voice heard.
Generosity is in our DNA, guiding us to help others, protect the environment, and strengthen communities. We are committed to environmental sustainability and societal resilience, contributing our time, resources, and talent.
Our annual engagement survey shows:
* 87% celebrate diversity in their teams
* 90% feel safe to speak up about mistakes
* 91% feel valued and respected by leadership
* 89% benefit from our hybrid work model
We invite you to make a difference every day by joining us.
Office Operations Administrator
At 123.ie, we pride ourselves on innovation and high standards of customer care and professionalism. We are seeking a highly skilled Office Operations Administrator to join our Customer Care Team. This full-time role can be office-based or hybrid, with training at our Dundrum, Dublin offices.
We invest in our staff through top-tier training and support for professional insurance qualifications. We seek professional, driven individuals motivated to succeed.
Key Responsibilities:
* Managing incoming and outgoing post
* Handling deliveries in and out of the office
* Issuing documents to customers via various methods
* Performing ad hoc administrative duties such as report generation and mail merges
Requirements:
* Managing incoming and outgoing post
* Handling deliveries
* Issuing customer documents
* Performing admin tasks like report running and mail merges
Why work with 123.ie?
* Competitive salary and performance bonus
* 25 paid leave days, plus 3 company days, with options to purchase additional days
* Training and development opportunities
* Access to our Future Fit programme for skill enhancement
* Convenient Dundrum location with excellent transport links
* Engaging social events and initiatives promoting diversity and inclusion
* Insurance product discounts for employees and family
* Referral rewards for successful candidate recommendations
* Opportunities for career progression within 123.ie and RSA Insurance
* Modern offices with great facilities
* Annual contribution towards Flex Benefits like Health, Dental, or Pension
* Sociable working hours: 9am-5:30pm weekdays, 9am-3pm Saturdays
Regulatory Requirements:
If this role qualifies as a "controlled function" under the Central Bank Reform Act 2010 Regulations 2011, appointment is contingent upon meeting the Fitness & Probity standards.
RSA Insurance Ireland DAC and its affiliates are committed to equal opportunity employment, considering applicants based on qualifications without regard to race, religion, gender, or other protected statuses.
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