Head of OperationsDublinOur client is a leading membership-based organisation representing a vibrant and dynamic sector across Ireland. With a strong focus on advocacy, networking, and member services, they are committed to driving value, innovation, and operational excellence for their community. As the organisation continues to modernise and expand its services, they are now seeking an experiencedHead of Operationsto join the leadership team.The RoleThis is a pivotal senior role responsible for ensuring the smooth and efficient running of all internal operations. Reporting directly to the Chief Executive, the successful candidate will lead on IT and digital infrastructure, administration, governance, compliance, and event/vendor management, while also playing a key role in shaping and delivering strategic projects.Key ResponsibilitiesDevelop and execute operational strategies aligned with organisational goals.Lead and enhance IT, digital systems, and data management (CRM, websites, collaboration tools).Oversee compliance, governance, and the preparation of committee and annual reports.Manage relationships with suppliers, vendors, and event partners.Support the delivery of high-quality member services and communications.Drive process improvement, digital transformation, and adoption of data-driven practices.Lead key projects in collaboration with internal teams and external stakeholders.About YouProven track record in a senior operational role, ideally within a member-based or professional body.Strong experience managing IT systems, data, and CRM platforms.Skilled in governance support and production of formal reports.Excellent leadership, stakeholder engagement, and communication skills.Adept at project management, vendor management, and problem-solving.A systems thinker who thrives on driving operational excellence and continuous improvement.This is a unique opportunity to step into a strategic leadership role with real impact. You'll be central to modernising operations, driving innovation, and ensuring members across Ireland continue to receive best-in-class support and services.Ready to take the next step? Apply today to learn more.We are proud to be an equal opportunity employer, fostering a diverse and inclusive workplace for all.