Role PurposeWe are seeking a skilled and experienced Front of House professional to join our dynamic and growing team. This fully on-site role is ideal for someone with strong administrative and coordination skills, and a proactive, service-oriented mindset.As Front of House, you will be the first point of contact for visitors and staff. You'll also support the smooth day-to-day running of the office, with responsibilities across hospitality, administrative tasks, and coordination of service and maintenance activities.Key Responsibilities:· Providing a professional and welcoming experience for all visitors and staff.· Report on outstanding work orders and planned preventative maintenance (PPMs), following up with subcontractors to ensure timely completion.· Assist in scheduling both PPMs and reactive maintenance works.· Prepare quotes for reactive and follow-up works.· Review and manage contractor documentation, ensuring all files are kept up to date.· Authorise and manage the Permit to Work process.· Compile Risk Assessments and Method Statements (RAMs) when required.· Raise and track purchase orders for works and services.· Coordinate subcontractor maintenance visits in line with both supplier and client requirements.· Compile service reports, upload to the CAFM system, and issue to clients as needed.Requirements:· Previous experience working in a professional, team-based office environment.· Strong customer service skills with experience interacting directly with clients or customers.· Solid administrative background with strong organisational and coordination abilities.· High level of computer literacy, particularly in Microsoft Office (Word, Excel, PowerPoint, Outlook).· Experience using CMMS/CAFM systems (e.g., for work order and asset management).· Excellent attention to detail and accuracy.· Strong numerical and analytical skills.Job Type: Fixed termContract length: 12 monthsBenefits:Bike to work schemeCompany eventsCompany pensionEmployee assistance programOn-site parkingSick payWork Location: In person