Overview
Our client, a biopharmaceutical company located in East Cork, is seeking an experienced Senior Credit & Collections Specialist to join their Global Financial Solutions (GFS)team. In this role, the successful candidate will take ownership of complex customer portfolios across international markets. This is a position within the Order to Cash (OTC) function, requiring a professional who can balance strong credit judgment with proactive collections activities to support cash flow and minimise risk. This role offers significant exposure to global markets and cross-functional collaboration within an evolving finance organisation.
Responsibilities
Manage a large, complex international debtor portfolio, driving performance in DSO, overdue exposure, and cash collection.
Ensure timely and effective follow-up on due and overdue invoices using a structured and professional approach.
Partner with the Credit Risk Team to conduct credit assessments and support recommendations on customer credit limits.
Manage activities related to the credit block process, ensuring timely resolution and appropriate escalation.
Prepare and interpret monthly DSO, ageing, and flux analysis, providing actionable insights for management.
Act as a trusted finance partner to Commercial, Customer Service, and Finance stakeholders to resolve complex credit issues.
Contribute to continuous improvement initiatives, sharing best practices to enhance credit and collections processes.
Deliver a high standard of customer service, balancing commercial objectives with strong relationship management.
Support the wider function by promoting best practices and providing buddy cover as needed.
Maintain financial integrity and personal accountability in a fast-paced, global environment.
Qualifications & Experience
Third-level qualification in Finance, Business, Accounting, or a related discipline (or equivalent relevant experience).
Background in Credit & Collections within a multinational or shared services environment.
Understanding of the end-to-end Order to Cash (OTC) process.
Ability to interpret customer financial statements.
High level of proficiency in Microsoft Office, particularly Microsoft Excel for analysis, reconciliations, and reporting.
Experience with ERP systems (SAP or Oracle) is strongly preferred.
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