* Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario
* Excellent communication and customer service skills. Dedication to customer service.
• Excellent teamwork skills
* Excellent desktop support technical skills
* Experience in supporting and troubleshooting Microsoft Office 365, Windows Operating Systems, VPN client software (Citrix), Desktop tools (Bomgar)
* Ability to perform root cause analysis and determine appropriate course of action based on result
Job Type: Contract
Pay: €170.00 per day
Experience:
* Desktop support: 3 years (required)
* Software troubleshooting: 3 years (required)