Overview
The Glenroyal Hotel & Leisure Club is seeking a customer-focused Leisure Club Receptionist to join our team. Located near Maynooth town centre and within easy reach of Dublin City Centre, the hotel offers a welcoming environment for members and guests.
Role Overview
As a Leisure Club Receptionist, you will be the first point of contact for our members and guests. You will provide a warm welcome, manage day-to-day operations at the leisure club reception, and deliver excellent customer service.
Main Responsibilities
* Meeting & greeting customers in a professional & friendly manner
* Registering new members and handling membership queries
* Answering and managing incoming calls promptly and professionally
* Checking in & out members and guests
* Responding to all customer queries & requests
* Handling and resolving customer complaints where appropriate
* Working closely with other team members to ensure smooth operation
Skills & Experience Requirements
* Excellent written and spoken English
* Minimum 1 year experience working at a busy reception
* Strong administration and organisational skills
* Team player with a positive attitude
* Demonstrated commitment to delivering outstanding customer service
* Flexibility to work a variety of shifts, up to 5 days over 7
We Offer
* 1 paid volunteering day per year
* Free on-site parking
* Complimentary gym membership
* Free tea/coffee on shift
* Paid birthday leave each year
* Additional annual leave days based on length of service
* Daily meals and snacks in canteen
* Internal/external training provided
* Staff discount across hotel amenities
* Staff canteen, changing room & shower facilities
If this sounds like the right fit for you, we'd love to hear from you!
Job Details
* Seniority level: Not Applicable
* Employment type: Part-time
* Job function: Administrative
* Industries: Hospitality
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