Experienced Sales Support and Project Administrator - North Dublin
€45-50k doe plus pension and life insurance
This is a full-time permanent office base role, reporting to the General Manager
About
Our client is a small but dynamic, fast growing, medical distribution company, providing high quality medical devices, consumables and excellent service to healthcare providers across Ireland. As a small but busy team, they pride themselves on excellent customer service, efficient operations, and building strong relationships with their customers and suppliers.
Role Overview
This person will play a key role in supporting internal process, supporting the sales team and ensuring the smooth running of daily operations. This is a varied and hands-on office-based role.
This is a new and wide-ranging role involving contracts & tender management, supplier liaison, support to the field-based sales team, pricing and margin administrative management, Quality Management System Liaison for Ireland, ad hoc project management support to management team and general administrative and operational support
Key Responsibilities:
Contracts & Tenders Management
* Monitor relevant tender opportunities and co-ordinate submission timelines.
* Project manage, with the tender completion team, the compilation of documentation and completion of public sector and private sector tenders.
* Maintain contract registers, ensuring all renewals and compliance requirements are tracked.
* Liaise with internal teams and suppliers to gather technical, pricing, and compliance information.
Sales & Operational Administration
* Provide high-quality administrative/project management support to management and sales teams.
* Generate regular sales reports and dashboards to provide visibility on performance and KPIs - maintaining accurate records, databases, and filing systems (digital and paper).
* Assist with stock queries and supplier communications.
* Project management/participation and report preparation as needed, and all associated correspondence as required.
* Support marketing and promotional activities, including customer communications and event coordination.
Quality Management System Liaison
* Working with Group compliance & quality teams to support compliance & quality activities as required.
* Work with group Quality to localize some group SOP’s & work instructions
* Raise change controls and Capa’s as required
* Conduct SOP training/roll out locally as required
* Attend group compliance/Quality meetings as required.
Skills & Requirements
* At least 5 years previous experience in a multi-faceted fast paced administrative/projects role.
* Advanced Excel is essential for this role
* Strong administrative skills with excellent attention to detail.
* Previous experience of QMS administration
* High level of proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), ERP systems experience - Sage experience desirable
* Excellent communication skills, both written and verbal, with a customer-first approach.
* Ability to work independently and manage multiple priorities to deadlines.
* Experience in contracts/tenders administration (public sector procurement in Ireland - eTenders, HSE portals) or in the medical supplies/healthcare sector is an advantage but not essential.
Personal Attributes
* Professional and confident manner when dealing with clients and colleagues.
* Highly organized with a methodical approach to work.
* Flexible and adaptable with a great attitude – willing to take on varied tasks in a small business environment.
* Self-motivated and results oriented.
* Ability to work independently and as part of a close-knit team in a busy environment.
* Problem-solving mindset with a flexible and proactive attitude.
* The successful candidate must be comfortable taking ownership of key processes, liaising with customers and suppliers and ensuring deadlines are met in a highly regulated industry.
For more information please send your CV to Carol in confidence through the link.
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