We are recruiting an Apartment Manager to manage and maintain a group of nine holiday apartments in the Killiney, Dalkey area, Co Dublin.This role is available to start in May 2026.
Contract Type: Permanent, Part Time
Reporting To: Board of Directors
Role Overview
Small, well-managed complex with a high level of autonomy
Varied role combining people, property, and operations
Apartment Manager is responsible for the overall management, operation, and maintenance of nine holiday apartments, ensuring a high standard of guest experience, efficient administration of rental operations and timeshare exchanges, and effective coordination with service providers and stakeholders.
Key Responsibilities
1. Guest Services & Customer Relations
Meet and greet guests on arrival and provide information on local amenities and on-site facilities
Provide assistance and respond to guest requests
Contact all guests prior to arrival to confirm details
Respond to emergency calls as required
Monitor guest comment cards and follow up on feedback where necessary
2. Timeshare & Rental Management
Liaise with exchange companies regarding banked weeks and incoming guests
Manage timeshare exchange weeks and rental contracts with Exchange companies
Handle rental enquiries, reservations, and ensure timely payment of bookings
Correspond with owners regarding usage of their weeks
Manage the transfer of ownership of weeks (sales, surrenders, forfeitures), liaising with solicitors where required
Maintain accurate and secure ownership and usage records
3. Operations & Property Management
Oversee weekly arrivals and departures
Liaise with the hotel regarding check-ins, check-outs, utilities, and ongoing issues
Ensure all apartments are inspected after guest departure and prior to arrival
Maintain inventory, fixtures, fittings, and information packs
Manage general repairs, maintenance, and replacement of appliances and furnishings
Monitor utility charges billed by the hotel
4. Housekeeping & Facilities Management
Liaise with cleaners and manage Saturday shift schedules
Supervise housekeeping staff and ensure high cleaning standards
Manage linen and towel supply, including contracts, deliveries, and collections
Manage stocktakes of cleaning supplies, apartment inventory, and office materials
Ensure all equipment is in good working order
5. Compliance, Health & Safety
Arrange annual service checks for fire safety equipment
Ensure adherence to company and legal policies on:
Health & Safety
Hygiene
Fire Safety
Report and document all accidents or incidents
6. Administrative Duties
Negotiate annual service agreements and invoices with the hotel
Manage incoming payments / bank lodgements
Maintain accurate records of rentals, exchanges, and ownership
Manage insurance renewals:
Directors & Officers Insurance
Contents Insurance
7. Contracts & Supplier Management
Arrange and manage contracts with:
Exchange companies (RCI, Interval International)
Linen suppliers
Other service providers as required
Liaise with the management company regarding upkeep of common areas, gardens, and grounds
8. Staff Management & Training
Train, supervise, and support the Assistant Manager
Provide cover during Assistant Manager’s annual leave (up to 4 weeks per annum)
Coordinate staffing during peak and refurbishment periods
9. Refurbishment & Projects
Prepare proposals and obtain quotations for annual refurbishment
Project manage refurbishment works (first two weeks in December)
10. Reporting & Governance
Prepare reports for quarterly Directors’ Meetings and Annual General Meeting (AGM)
Attend and present at these meetings as required
Working Conditions & Requirements
25 hours per week (can be 3 days per week Wednesdays, Thursdays, Fridays or Saturday (every second Saturday))
Additional working hours required during:
Annual refurbishment period (December)
No annual leave preferred during:
July and August
December / Christmas period
Some availability required for urgent guest issues outside standard hours
Professional standard of dress and conduct must be maintained at all times
Key Skills & Competencies
Strong organisational and administrative skills
Excellent communication and customer service abilities
Ability to manage multiple stakeholders and service providers
Problem-solving and decision-making capability
Attention to detail and record-keeping accuracy
Flexibility and responsiveness to operational demands
Practical, hands‑on approach with strong attention to detail
Ideally previous experience working in the hospitality sector dealing with the public and managing staff.
Salary: €29250 for 25hrs per week (€22.50ph)
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