Senior Technical Specialist
We are seeking a highly skilled Senior Technical Specialist to join our team.
Main responsibilities include:
* Coordinating service and support for a full range of products.
* Delivering timely support to customers through various channels.
* Providing on-site support in emergency situations.
* Creating technical reports on project/job completion.
* Training clients, employees, and apprentices.
* Liaising with internal departments to resolve issues and improve products.
* Collaborating with sales teams to develop business opportunities.
* Maintaining quality, environmental, and health and safety standards.
* Contributing to continuous improvement and quality management efforts.
Required skills and qualifications include:
* A degree in engineering or a relevant field.
* Working knowledge of MS Office suite.
* Strong communication skills in English.
* Experience in a similar technical role.
* Familiarity with PLCs and Variable Speed Drives.
Benefits include:
* Competitive salary package.
* Pension scheme and retirement planning options.
* Ongoing training and development opportunities.
* Subsidised canteen and meal benefits.
* Retail discounts and shopping perks.
* Travel opportunities and mobility support.
* Sports and social club membership.
* Cycle-to-work scheme and alternative transportation incentives.