Job Title: Quality Assurance Manager
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Description:
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The successful candidate will take a leadership role in ensuring that products and services meet the highest quality standards, including software solutions, telematics control panels, and fleet management systems. This position involves overseeing the development, implementation, and maintenance of quality management processes, driving continuous improvement initiatives, and ensuring compliance with ISO 9001 standards.
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Key Responsibilities:
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">"li>Develop, implement, and oversee the Quality Management System (QMS) in compliance with ISO 9001 standards.">"li>Lead internal audits to ensure adherence to quality protocols and standards.">"li>Collaborate with teams to address nonconformance and implement corrective actions.">"li>Ensure proper documentation, release of processes, and their audit readiness."
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Product Quality Assurance:
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">"li>Supervise quality assurance activities across hardware production (control panels) and software development.">"li>Oversee inspections of raw materials, components, and final products to ensure compliance with quality standards.">"li>Manage software validation processes, including automated testing systems."
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Data Analysis & Reporting:
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">"li>Analyse quality data to identify trends, defects, or areas for improvement.">"li>Presentation of detailed reports on quality metrics and corrective actions to senior management.">"li>Utilise root cause analysis techniques (e.g., 8D methodology) to resolve systemic issues."
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Process Improvement:
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">"li>Lead process improvement initiatives in collaboration with operations and engineering teams.">"li>Implement lean methodologies to reduce waste and variation in manufacturing processes.">"li>Drive robust new product introductions using Advanced Product Quality Planning (APQP)."
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Candidate Qualifications:
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">"li>Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field.">"li>Minimum 5 years of experience in quality management or engineering roles within an ISO 9001 environment.">"li>Experience with telematics or automotive systems is highly desirable."
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Skills & Competencies:
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">"li>Expertise in QA tools such as Six Sigma techniques and lean methodologies.">"li>Strong analytical skills for advanced root cause analysis and problem-solving.">"li>Proficiency in software testing processes and tools is an advantage.">"li>Exceptional leadership abilities with strong project management skills.">"li>Excellent communication skills for effective collaboration with internal teams, suppliers, and customers."
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