Job Description
The Event Planning and Operations Director is responsible for overseeing the planning, coordination, and delivery of high-profile events at a luxury hotel. This is a challenging role that requires excellent organizational skills, attention to detail, and the ability to work effectively under pressure.
This position involves managing all aspects of event operations, from initial contact with clients to the successful conclusion of each event. The ideal candidate will have a proven track record in event management, with experience in coordinating large-scale events and managing teams.
Responsibilities:
1. Event Planning and Coordination: Work closely with clients to understand their event requirements and preferences, developing customized plans to meet their needs.
2. Team Management: Supervise and train a team of event staff, ensuring they have the necessary skills and knowledge to deliver exceptional service to clients.
3. Logistics and Operations: Manage all logistical aspects of events, including venue setup, catering, audio-visual equipment, and transportation.
4. Problem-Solving: Identify and resolve operational issues promptly, minimizing disruption to events and ensuring client satisfaction.
5. Continuous Improvement: Monitor event operations and implement improvements to increase efficiency, reduce costs, and enhance the overall client experience.