Join Our Team at Clúid Housing: Where Your Work Makes a Difference
Why Choose Clúid Housing?
At Clúid Housing, we believe that success is achieved through our dedicated and passionate team. Working with us, you'll enjoy
* Dynamic Working Environment: Thrive in a supportive, innovative, and collaborative workspace.
* Flexible Working Arrangements: We support work-life balance with flexible working options with Hybrid working options.
* Comprehensive Training and Development Opportunities: Grow professionally with our continuous learning opportunities.
* Employee Benefits: 25 days annual leave +3 additional days over Christmas and Good Friday, 10% Pension, VHI, Employee Assistance Programme, Bike to work, Tax Saver Travel, Sick Pay, Payment Income Protection, Paid Maternity Leave, Paid Paternity Leave.
* Inclusive Culture: Be part of an organisation that values diversity and inclusion, recognised with a Silver Award from Investors for Diversity.
About Us
Clúid Housing is at the forefront of providing affordable, quality housing in Ireland, with a vision to create communities where everyone has a great place to live. We're looking for talented individuals passionate about making a tangible impact in people's lives and eager to contribute to social change.
Role Overview:
* Position: Carpenter
* Reporting to: Field Supervisor
* Location: Kerry and Surrounding Areas
* Contract: Permanent
* Salary: €46,850.00
The Department has a Dublin based Resource Planning Team (Clúid Works), supporting four regionally based repairs trade teams delivering a comprehensive repairs service across the country. This team works alongside the Asset Management Team, which is also split geographically, and manages the planned and cyclical programmes of work and supports the New Business Team bringing new properties into management.
If you want to know more about Clúid Works department, click here.
Key Responsibilities:
* Service Delivery
* Training
* Health & Safety
* Corporate Responsibilities
* General
Role Overview: The Carpenter will carry out and assist with all trade related tasks as a Carpenter working as (but not restricted to) part of a customer focused responsive repairs team. Clúid Housing is a forward-thinking organisation, ensuring that its properties are repaired, adapted and refurbished to a high standard.
You will also be responsible for ensuring continuous delivery of our purpose "right repair, right time, first time" and Scope of Services which details our repair obligations.
Key responsibilities
Service Delivery
* Responsible for ensuring all repairs are completed in accordance with our Purpose "right repair, right time, first time" by delivering an efficient in-house repairs service ranging from responsive repairs, voids, subcontracting and out of hours repairs.
* To assess and carry out (but not restricted to) responsive repairs effectively & efficiently maintaining our "right repair, right time, first time" approach to our customers.
* Responsible for (but not restricted to) the effective delivery of Carpentry works within void, responsive repairs and planned services.
* You will ensure that the work is undertaken in a timely manner, whilst maintaining a high standard of workmanship.
* You will manage customer enquiries, responding in a professional manner coordinating with our Operations Centre.
* Provide out of hours support on a rota-based system.
* To ensure that debriefs are provided to the Resource Planner for all jobs.
* To be available to receive and respond to all job allocations.
* To report and confirm job details and estimated time on location to the Resource Planner to enable appropriate job scheduling.
* Work on own initiative to ensure that all repairs are carried out efficiently to ensure the right level of customer satisfaction is achieved.
* Ability to work flexible hours is essential to meet the business needs and demand.
* Take responsibility for all transport, equipment or mobile phone devices which may be issued by Clúid Housing and ensure that they are kept in excellent condition and secure at all times.
* Take personal responsibility for the understanding and application of the Clúid way by working as instructed by the Field Supervisor who will measure both individual and team objectives.
Training
* From time to time if requested, to act as a mentor to trainees within the organisation and encourage a learning environment.
* To undertake any other duties as required by Clúid Housing from time to time, if these duties are of a greater level of responsibility or skill than those required in the post, then full training and appropriate supervision will be provided.
Health & Safety
* To take personal responsibility for your own health, safety and welfare and that of colleagues in the workplace and ensure a clean, secure and safe working environment.
Corporate Responsibilities
* Ensure all activity is aligned to Clúid's values and contributes to the mission of supporting the development of thriving communities
* Adhere to all Clúid policies and procedures at all times
* To exercise discretion at all times
* To fulfil all care and high standards regarding both Clúid's and your own health and safety obligations
Person Specification:
Candidates will be shortlisted on the basis of illustrating in their application that they fulfil the following criteria. Examples that demonstrate the ability to fulfil the criteria should be included as well as the above competencies.
Education / Qualifications
Essential:
* Safe Pass
* Full Trade Apprenticeship
Knowledge / Skills/Experience:
Essential
* Roofing Experience
* Ability to work at heights
* A good knowledge of the general building and construction industry.
* Good understanding and knowledge of basic Health & Safety.
* Experience in fixing /replacing door and window ironmongery
* Experience of both first and second fix.
* Experience in ordering and collecting materials and/or plant hire
* Ability to make decisions and confident at problem solving.
* Experience of tiling in bathrooms/shower enclosures
* Full Current driving licence
* Excellent communication skills both written and verbal.
* Excellent personal presentation and time keeping skills.
* Ability to display excellent Customer Service skills both internally and externally, generating a positive working environment.
* Ability to work diligently, as part of a team.
* Ability to work with plans / detailed drawings & specifications.
* Ability to demonstrate technical skills in both core trade and associated trades.
Desirable
* Property management
* Experience in plastering and patch plastering
* Experience of property maintenance.
* Experience of working within the Social Housing Sector.
* Numeracy skills.
* Knowledge of Microsoft Packages
Join Us: At Clúid Housing, you're more than just an employee; you're part of a mission to create lasting social change. If you're ready to contribute to our vision of thriving communities, apply today and let's make a difference together.