Our client is seeking an enthusiastic, professional, motivated and hardworking individual with a desire to provide excellent customer service. This is not an office-based position but requires leading from the lobby. The role will be charged with leading and motivating the front office team to deliver outstanding levels of service to guests of the Resort. Responsible for all front office functions and team. As a department leader, directs and works with managers and team to successfully execute all front office operations, including guest arrival and departure procedures. Preferred Qualifications: Previous experience in a similar position within a 4-5* property. A full clean driving licence is essential for this role. Excellent attention to detail and the ability to motivate self and team. Strong, professional communication skills are essential, both oral and written. Previous experience in a high-volume property. Fully competence in the property management system, HOTSOFT or similar. The ability to work under pressure, on their own initiative and have a passion for the hospitality business. Salary 40k-45k Skills: hotsoft front office