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Associate CIPD, Associate Manager, Talent Acquisition Partner (Enterprise) at RECRUITERS
Community Manager – Hybrid Dublin – 11 month contract – up to €55,000 per annum pro rata
My client, a global leader in the technology and digital services sector, is seeking an experienced Community Manager to join their Digital Customer Success team. This is an exciting opportunity to be part of a dynamic, customer-focused team that supports product users through digital engagement and scalable programs.
As a Community Manager, you’ll play a central role in managing an active, global customer community for one of their leading product suites. You’ll collaborate with global colleagues and internal stakeholders to drive engagement, host virtual events, and foster valuable peer-to-peer connections among community members.
What will my day to day look like?
* Moderate community activity daily, responding to customer posts and inquiries
* Lead language-based user groups and support volunteer moderators
* Design and deliver a seamless global onboarding experience for new community members
* Drive engagement through initiatives such as 1:1 interactions, spotlight interviews, competitions, and live events
* Plan and host live virtual events, webinars, and video interviews
* Create and manage content calendars and high-value community posts
* Oversee community merchandise fulfilment and member recognition programs
* Support internal programs that drive awareness and usage
* Update and maintain key community assets, including guidelines, presentations, and featured content
* Report on community health and engagement metrics monthly
* Research new engagement opportunities and support existing programs
What skills and experience do I need to have?
* 3+ years of experience in community management, digital marketing, or program management
* Experience with online community or social media platforms (e.g. forums, Facebook Groups, Reddit, etc.)
* Experience planning and delivering live events or webinars
* Comfortable working cross-functionally with internal teams
* Familiarity with SaaS or sales-related tools and Salesforce
* Experience with webinar tools such as Zoom or Microsoft Teams
* Ability to analyze and report on community metrics (growth, engagement, etc.)
* Proficiency in video or image editing tools is a plus
* Fluency in French, German, Dutch, Spanish, or Italian is a bonus
If you’re passionate about creating digital spaces where customers can connect, learn, and thrive, and you’re excited to work at the intersection of community, customer success, and marketing, we’d love to hear from you.
This opportunity is for an 11 month contract, Based in Dublin 2, hybrid, 2-3 days in the week. To hear more about this position or to discuss your suitability, please apply today!
By applying here you agree to RECRUITERS storing your CV in our secure applicant tracking system (ATS; Bullhorn). As your consultants, we are dedicated to helping you find a new job in your field of expertise and, equally, to always keeping your personal information secure. Your CV will not be sent to any third party without your consent.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Contract
Job function
* Job function
Project Management, Consulting, and Advertising
* Industries
IT Services and IT Consulting, Software Development, and Entertainment Providers
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