Overview
JOB TITLE: Maintenance Manager
RESPONSIBLE TO: General Manager
The scope and general purpose of the job: To ensure the efficient and smooth running and administration of all Maintenance Department activities whilst ensuring that Hotel & Golf Links Procedures are followed at all times. To ensure the highest standards of guest care and customer satisfaction are maintained at all times.
Responsibilities
* To carry out all tasks in accordance with procedures as outlined in the Departmental Standards Manuals.
* To ensure all tasks and checklists are actioned and completed during shift.
* To have a comprehensive knowledge and actively promote all Hotel & Golf Links facilities.
* To ensure that all aspects of invoicing, security and cash handling are followed at all times in accordance with the Hotel & Golf Links Policy.
* To ensure the highest standards of presentation and cleanliness of Maintenance Department service areas and personnel are maintained at all times.
* To ensure that standards of hygiene are maintained in line with Hotel & Golf Links Policy.
* To maintain effective communications with all other Departments with specific attention to Front Office, Restaurants, Kitchens and Conference & Banqueting.
* To ensure, through regular checking, that all light fittings both internally and externally are in good working order, changing bulbs when necessary. Assisting with electrical work i.e. cable laying, wiring electrical boxes.
* To ensure the upkeep of the hotel bedrooms & public areas i.e. checking all equipment, repairing faults when reported. When necessary wallpapering, painting and carpet laying may be required.
* To regularly check the yard, ensuring the upkeep and safety of all building materials stored here.
* To ensure the upkeep of the Hotel Roof & Lights, carrying out work as required.
* To ensure the Staff Area (Canteen & Toilets) are in good order and carrying out any work that may be required i.e. painting, light electrical etc
* To assist with work in the Rooms, Kitchens and Bar Area i.e. tile grouting, light plumbing, repairing leaks (taps etc).
* When necessary to do some light woodwork and construction i.e. shelving, storage units, assisting with light building work.
* To be aware of all Health & Safety issues within the facility (internal & external) and to act accordingly. To attend Manual Handling & Health & Safety Training when requested to do so.
* To ensure the upkeep of all Maintenance tools & equipment by following proper procedures and safety measures.
* External Regulatory inspection compliance actions for EHO, HACCP, Health & Safety Inspections and Quality Inspections (AA, Summit, ISO etc).
People Management
* To ensure departmental members are conversant with and aware of Quality Standard and that those standards are fully implemented.
* Manage and motivate all personnel.
Health & Safety
* To have full knowledge of and be able to act upon the Hotel Fire and Health and Safety Procedures.
* To complete all duties and tasks with due care for the health and safety of yourself and other employees and guests.
* To ensure the highest standards of personal presentation, in accordance with Department Standards Manuals.
* To report and where necessary, take action on incidents, accidents, fire loss or damage.
Physical Requirements
* Have a recognizable trade (Plumbing, Electrical, Carpentry)
* Ability to lift and carry maintenance equipment/materials.
* Ability to use ladders internally and externally.
* Work independently on routine maintenance duties such as those outlined above.
* Computer usage
* Wiring/Finishing
* Ability to work at heights
* Driving to pick up supplies and equipment.
* Ability to carry out work throughout the building/property in a non office environment
Occasional Duties
* To carry out any other reasonable duties as requested by a member of the management team.
* Attend meetings.
* Attend and ensure the team attend, Hotel & Golf Links training.
Skills
* Maintenance work
* Plant
* Safety
* Planned Preventative
* Painting
* Handyman
* Plumbing
Benefits
* Staff Discounts
* Free golf
* Travel discounts
* Perks
* Meal Allowance / Canteen
* Training and personal development
Employment details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Strategic Management Services
EEO statement and other legally required notices have been kept to compliance as applicable.
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