Job Overview:
We are seeking a highly organized and detail-oriented Customer Support Agent to join our team in Dublin. As a key member of our customer support team, you will be responsible for delivering exceptional customer service over the phone and via email, while working closely with a diverse and vibrant team.
The Role:
* Provide top-notch customer service through various communication channels.
* Work collaboratively with colleagues to resolve customer queries efficiently.
* Communicate effectively with customers, clients, and the team to ensure seamless service delivery.
* Administer tasks as required, ensuring timely completion and excellent quality.
* Professionally handle all customer inquiries and follow up on any issues promptly.
Requirements:
* A minimum of one year's experience in customer service is essential.
* Excellent proficiency in MS Office, along with strong administrative skills.
* Superior communication and interpersonal skills.
* An ability to work independently and as part of a team.
Working Conditions:
This is a busy position that requires a friendly personality, excellent telephone communication skills, and the ability to work efficiently in a fast-paced environment.