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Recruitment and Client Manager - jreid@medforce.ie
Compliance Manager
Medforce is rapidly expanding, and we have a new opening for a Compliance Manager responsible for leading and overseeing the organisation’s compliance function. The role ensures that all candidate files and internal processes fully align with regulatory, contractual, and statutory requirements applicable to the Irish healthcare recruitment sector. The successful candidate will develop, implement, and continuously improve compliance protocols and systems, manage a team of compliance officers and administrators, and ensure operational readiness for client and regulatory audits.
This pivotal leadership role focuses on safeguarding the company’s reputation, upholding quality standards, and ensuring the safe and lawful placement of healthcare professionals across all service areas. It is a hybrid role based in Dublin city centre, reporting to the Recruitment Manager.
Key Responsibilities
* Develop and maintain compliance policies, procedures, and workflows that align with HSE, Tusla, HIQA, CORU, and other governing body standards.
* Lead the design and implementation of scalable and auditable compliance processes, ensuring consistency across the business.
* Act as the primary point of contact for internal and external compliance matters.
* Manage, mentor, and support the Compliance Team to ensure high-quality performance.
* Conduct regular performance reviews and skills development sessions.
* Ensure workloads are appropriately allocated, and SLAs for candidate clearance are met or exceeded.
* Verify, complete, and correctly store all documentation required for candidate placement, including:
* HSELand and mandatory training certificates (e.g., Children First, Safeguarding, PMH, Infection Control, GDPR)
* Health clearance forms and immunisation records (MMR, Varicella, Hep B, TB)
* Driving and vehicle compliance documents (licence, insurance, indemnity, registration)
* Monitor compliance dashboards and trackers, escalating high-risk or time-sensitive files as necessary.
* Conduct internal audits and spot checks to ensure audit readiness.
* Lead audit responses, prepare documentation, and manage follow-up actions.
* Identify opportunities for process improvement, automation, and better record-keeping.
* Collaborate with Recruitment and Operations teams to address compliance risks.
* Report on compliance KPIs, risk assessments, and performance trends to senior management.
* Represent the organisation in external audits and inspections.
* Maintain relationships with external training bodies, vetting authorities, and regulatory agencies.
Required Qualifications and Experience
* Minimum 5 years’ experience in compliance or quality assurance, including 2+ years in a supervisory or managerial role.
* Proven experience in a regulated industry (preferably healthcare, education, or recruitment).
* Deep understanding of Irish regulatory and statutory requirements, including GDPR, Children First, HIQA standards, HSE protocols, and healthcare credentialing.
* Experience implementing and managing compliance systems and training programs.
* Strong knowledge of document control systems, SharePoint, and Microsoft Excel.
* Excellent stakeholder engagement and communication skills.
* High levels of discretion and professional integrity.
* Qualification in Compliance, HR, Healthcare Administration, or related field.
* Familiarity with HSELand modules and healthcare credentialing pathways in Ireland.
* Experience with CRM or ATS systems relevant to recruitment or compliance (e.g., Bullhorn, Cliniko).
* Audit or ISO 9001 experience is a strong advantage.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Health Care Provider, General Business, Human Resources
Industries
* Staffing and Recruiting, Health and Human Services, Public Health
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Dublin, County Dublin, Ireland 2 weeks ago
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