Overview
Radisson Blu St. Helen's Hotel Dublin is currently looking for a Front Office Assistant/Concierge to join our team. As the first point of contact for guests, the Front Office Team works closely with Operations, Sales and Reservations to ensure an exceptional guest experience. We support your professional development with coaching and guidance to help you progress within the company and your career.
Benefits
* Great location with access to public transport and close proximity to Dublin City Centre and Wicklow border.
* Meals on duty in the staff canteen.
* In-house training for your own professional development.
* Reward and recognition programs.
The Right Candidate will
* Be willing to learn and develop themselves.
* Work well in a busy environment.
* Have the ability to work quickly and efficiently.
* Be flexible in terms of work shifts.
* Have a good attention to detail.
Description
We are looking for an experienced Front Office Assistant/Concierge to join our team. Radisson Blu St. Helen's Hotel prides itself on delivering an exceptional guest experience, every time. As the first point of contact, the Front Office Team works closely with Operations, Sales and Reservations to ensure that we achieve this level of guest experience.
Responsibilities
* Ensure the guest experience is delivered consistently.
* Maximize revenue through efficient upselling.
* Assist guests with check-in, check-out, bookings and general queries.
* Make reservations and enter information into Opera as necessary.
The Candidate
* Experience in a busy hotel Front Office department or similar is advantageous.
* Knowledge of Opera is preferable but not essential.
* Strong communication and listening skills.
Skills
* Opera
* Guest Assistance
* Fidelio
* Reception desk
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Administrative and Support Services
Location: Dublin, County Dublin, Ireland
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