Job Overview
The key objective of this role is to ensure a seamless patient experience, fostering a culture of quality care and respect.
This involves managing administrative staff responsible for operational tasks including HR management, cash handling, insurance validation and patient satisfaction with an emphasis on delivering KPIs such as timely registration accurate data entry positive patient experiences team compliance mandatory training adherence hospital policies JCI standards.
The successful candidate will support lead formulate implement new initiatives promote preserve high-quality processes across Patient Services departments ensuring alignment with Bon Secours Mission Values Ethos