Overview
Topform Ltd. Tubber Road, Tubber Road, Gort, Co. Galway, H91 KP48
This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process.
Job Description
This is a great opportunity to get real life training and experience in a busy office environment. Participants will receive excellent on the job training and are supported by the office manager who is there to support them. This busy office environment generates good work ethics and helps strengthen the participant’s personal and interpersonal skills, engaging colleagues, volunteers and their line manager. This also helps build confidence and self-esteem. A training programme will be devised to meet the participant\u2019s achievements and will follow with each skill/competency documented on a weekly update. The daily tasks include assisting with data inputting, scanning, emails, phone calls, general office tasks. Customer service will play an important role in this training. Microsoft Package (Excel, Word, PowerPoint, Outlook), People Planner (uploading client visits and assigning CAREGivers to those clients), Unique IQ system (monitoring shifts), telephones, Internet Explorer etc.
Role Description
This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP.
Formal Training:
* WPEP QQI Work Experience Module
* IT packages e.g. Microsoft Word, Excel, Outlook
* Health & Safety
* Manual Handling
* First Aid
* IT Skills
* Administration
Informal Training:
* Document and File Management: Organising, maintaining, and archiving physical and digital records.
* Communication Skills: Handling phone calls, emails, and in-person interactions with professionalism and clarity.
* Data Entry and Reporting: Gaining accuracy and efficiency in inputting and managing data using spreadsheets and databases.
* Scheduling and Coordination: Learning to manage calendars, book meetings, and coordinate events.
Career Level
* Not Required
Candidate Requirements
Essential
* Minimum Experienced Required (Years): 0
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