We are recruiting a
QA Manager
to join a well-established FMCG manufacturer, where quality, safety, and customer satisfaction are at the heart of everything they do. This is a pivotal leadership role, responsible for overseeing the Quality Management System (QMS), regulatory compliance, customer audits, and fostering a culture of continuous improvement.
Key Responsibilities:
* Maintain accreditation and ensure ongoing customer approvals by managing a robust QMS.
* Lead internal and external audits (customer, and third-party etc).
* Develop and implement a comprehensive internal audit program.
* Own and update QMS documentation, ensuring compliance with evolving legislation and best practices.
* Investigate and manage non-conformances from audits, complaints, and supplier issues.
* Handle all quality-related customer communications, including queries, complaints, and technical requests.
* Analyse and report on quality performance metrics during management reviews.
* Drive continuous improvement across quality processes in collaboration with cross-functional teams.
Qualifications & Experience
Essential:
* Minimum 2 years' experience in a QA Manager or similar leadership role in FMCG.
* Proven experience in leading audits and improving QMS performance.
* Strong leadership and team management capabilities.
* Full driving licence and car.
Desirable:
* Experience working in a high-risk food manufacturing environment.
The Ideal Candidate:
* Strong understanding of Quality Assurance within the FMCG sector.
* Solid technical knowledge of high-risk food production and food safety standards.
* Proven track record managing audits, corrective actions, and quality systems.
* Confident communicator who can influence and support cross-functional teams and external stakeholders.
* Detail-oriented, analytical, and results-focused.
* Comfortable with quality systems software and general IT tools.
Interested? We'd love to hear from you. Please click "apply now" to submit your CV to Laura Duffy for immediate review or call for more information
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