IT Support Role Overview
The IT Support team plays a vital role in ensuring the smooth operation of our clients' day-to-day activities. They handle all technical requirements, freeing up time for business owners to focus on their core operations.
Job Description:
* Manage and resolve IT issues efficiently by collaborating with cross-functional teams and external vendors as needed.
This involves effectively communicating with stakeholders, documenting processes, and continuously improving service desk efficiency.
Critical Skills & Qualifications:
• Relevant IT experience: We seek individuals with proven expertise in cloud infrastructure management including endpoint solutions.• Office 365 Administration• Active Directory
and Server Administration knowledge.
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