Job Title: Injury Claims Specialist * Manage a diverse portfolio of motor injury claims from straightforward to complex cases. * Making confident, well-informed liability decisions and negotiating settlements that are fair, timely and cost-effective for both the customer and Aviva. * Provide clear, empathetic support to customers throughout the claims journey, helping them navigate what can be a difficult time with reassurance and clarity. * Collaborate with internal teams and external stakeholders including solicitors, medical professionals, and third-party providers to drive claims to resolution.,, Skills & Qualifications: ,